Hide.me Review

flag Independently-verified no-log policy
  • Military-grade encryption technology
  • Fast & helpful customer support
  • 5 simultaneous connections
  • 24/7 premium support
Good For
Streaming
Support
8 /10
Money Back
14 Day
slider-image
  • author: Andrew Marsden
  • 17.12.18
  • Comments
  • Advertiser Disclosure

    Advertiser Disclosure

    This website is an independent comparison site that aims to help consumers find the most suitable product for their needs. We are able to maintain a free, high-quality service by charging an advertising fee to featured brands whenever a user completes a purchase. These advertising fees might impact the placement of the brands on this page and combined with the conversion rates might impact the scoring as well which are further based on a combination of review findings, user experience and product popularity. For more information please review our how we rate page. We make best effort to present up-to-date information; however, we do not compare or include all service providers in the market.

Rating

  • "Price"
    7 /10
  • "Privacy"
    10 /10
  • "Ease Of Use"
    8 /10
  • "Customer Support"
    8 /10

Overview

Hide.me VPN is based in Malaysia and has been created with input from IT experts from around the world. The impressive tech team boasts security experts formerly associated with multinational corporations and governments, so they know their game.

Hide.me prides itself on being one of the most secure VPN providers on the market. Relatively new to the VPN market, having launched in late 2012, the provider has emerged as one of the top VPN services thanks to its superb security, privacy, and access to restricted online content.

  • 55 VPN servers located in 30 countries on 6 continents
  • Up to 5 simultaneous connections
  • AES 256-bit encryption
  • Guaranteed no-log policy

Plans & Pricing

Hide.me VPN services come in three different plans: Free, Plus and Premium, each offering a different level of service.

The free package provides all the main services with a stripped down capacity. It’s a great way to test the quality of the service. But if you’re serious about security, then you’ll want to invest in one of the paid subscriptions.

The Premium plan (the plan with the most features) is worth committing to, as it allows 5 simultaneous connections and unlimited data transfer limits for $9.99/month. The less expensive Plus plan starts at $4.99/month, but you’ll only get 75 GB data transfer and 1 simultaneous connection. But with both plans, you get a high-quality service and a 14-day money-back guarantee. There are also options for plenty of popular payment options as well as Bitcoin, so you can really stay anonymous.

Free
$0.00
Plus
$4.99/mo
Premium
$9.99/mo

Features & Functionality

Hide.me hasn’t skipped out on features, especially when it comes to security. This VPN service offers more security extras than most others, so users can maintain full control of their privacy. Hide.me’s VPN is loaded with incredible features that are easy to utilize and provide a whole new level of trust and peace of mind.

Multiple Protocols

Hide.me supports:

  • SoftEther (128-bit encryption)
  • L2TP/IPsec (AES-128)
  • PPTP (128-bit encryption)
  • OpenVPN (AES-256 encryption)
  • SSTP (256-bit encryption)
  • IKEv1 (AES-256)
  • IKEv2 (AES-128)

The free proxy plan supports popular protocols such as PPTP, L2TP, IPsec (IKEv1 and IKEv2), OpenVPN, SoftEther, SSTP, and SOCKS.

Allows Torrent Downloading

If you’re a premium plan user, then you can access torrents. Hide.me’s premium plan users port-forwarding for faster speeds and no throttling when using torrenting.

No Logging of Records

The Hide.me VPN has been built to never log any user’s browsing activity and information. Not only that, Hide.me doesn’t hold any customer’s IP address, phone number, name or other personal details. It simply only keeps a record of the email address of the user.

Free Anonymous Proxy

The Hide.me service even offers a free proxy browser for all their customers. The proxy service enables users to access geo-restricted sites anywhere in the world.

Watch Global TV

Hide.me VPN also gives legal users access to global TV and videos from the likes of BBC, HBO, Netflix, Hulu, and other popular streaming sites.

Device Compatibility

Hide.me supports Windows 10,8, and 7, Windows Vista, Windows XP, Mac OS, Linux (Ubuntu), Ubuntu 14.04, Fedora 24+ iOS for iPhone and iPad, Android, Windows Phone, and Blackberry.

Privacy and Security

Hide.me was certified completely log-free following an audit by Leon Juranic of Defense Code Ltd. Users never have to worry about data transfer logs or any privacy infringements on their online activity. Hide.me has strict “no third parties involved” and “no alliance or association with Five Eyes countries” policies that are reinforced thanks to their P2P file sharing option. Because the company is based in Malaysia, it does not need to comply with foreign privacy laws.

Hide.me has even started publishing a transparency report of requests by authorities for information on users of their service and their responses, which simply say it does not keep logs.

The Hide.me VPN service also boasts an unusually large number of protocols. With so many choices, the user can pick the best protocol for speed and security. We’d recommend OpenVPN or IKEv2. because these use the very secure AES 256-bit encryption. This highly secure VPN provider also offers dynamic port forwarding, which is a more optimal security solution than exposing ports of the customer’s device.

Customer Support

The main form of customer support is via a ticket-based email help system. Users can expect swift replies, even at weekends, and the support response is very helpful and easy to understand. They have also recently implemented a live chat support feature, which is usually the most popular method for customers to get in touch. However, they only provide support in English.

The Hide.me website features a number of tutorials, as well as a basic Frequently Asked Questions page which explains the most common customer issues. A community page forum where the Admins and developers are very active is also another good source of info. Overall, the support is pretty good, but you can usually find the solution to a problem without having to contact them at all. The forums are that good!

Speed

One of the stand-out characteristics of Hide.me’s service is the speed it delivers – it’s truly fast! These impressive speeds are only available with the paid subscriptions. Users can expect a smooth streaming and downloading performance, making Hide.me a great VPN choice for torrent hounds and Netflix lovers.

The speeds are more than satisfactory across all operating systems and devices. The free proxy that Hide.me provides to all their subscribers is even fast too. We didn’t come across any problems or any downtime issues with this VPN. It really does impress when it comes to the speed, reliability, and bandwidth.

Pros & Cons

  • Self-owned VPN network
  • 14-day money-back guarantee
  • Kill switch
  • Decent free Windows client
  • A bit pricey

Ease of Use

TheHide.me website is simple, with a sleek design and effortless navigation. The website provides easy-to-use setup guides that make it a breeze for users to get up and running. All customers need to do is install the basic client software, and then they can get connected to the VPN network and start enjoying safe and secure web activity.

The client software is designed for ease of use, putting the VPN server locations right in front of the users for easy selection. Hide.me offers manual VPN connectivity for all operating systems. The OpenVPN protocol is easy to install. Keep in mind that there are different protocols for a manual connection, such as PPTP, L2TP, IPSec, Cisco IPSec, or IKEv2, which can deliver a variety of results.

Final Word

Hide.me VPN really stands out, as it offers a truly anonymous internet connection. It gets top marks for security, protocol, and speeds, which is the core of any VPN service. It’s probably the very best on the market when it comes down to security. The only downside is that the premium plan could be considered a little pricey. But if you’re really security-conscious, then it’s definitely worth the price.

Andrew Marsden
author

Andrew is an experienced IT consultant who specializes in internet security. Despite being much in demand by corporations across the globe, his passion for discussing the latest technology means Top 5 VPN users get the benefit of his vast knowledge and experience.

If you have experience with the product above leave your feedback below. We'd love to hear what you think
Your information will be handled as detailed in our Your information will be handled as detailed in our

User Reviews

Filter
1 - 5
No matching reviews found.
Write A Review
Contact Us

Our goal is to provide answers to all of your questions so you can make a confident purchasing decision. We welcome your feedback, so please email us at service@ top5-vpn.com with suggestions and questions. We’d love to hear from you!

Your information will be handled as detailed in our Privacy Policy