Total VPN Review

Customer Reviews
Overview - Top 5 Best VPN Review

Overview

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Total VPN is relatively new to the VPN game, having only launched its service in 2015. This is a UK-based VPN provider that has a growing network of over 30 servers. These new kids on the block are quickly building a reputation as one of the go-to VPN providers. Total VPN is already helping many people gain safe internet access with freedom and fewer restrictions. One of the great things about Total VPN is that you can enjoy the service for free, although there will be some restrictions. Alternatively, a premium plan is available if you want access to the full package. Using Total VPN will enable you to unblock the most popular websites such as Netflix, Hulu, BBC iPlayer, HBO and more.

  • Free and premium services available
  • 30 servers in 25 countries (so far)
  • Great speeds & unmetered bandwidth
  • Wide device support – including Android & iOS apps
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Features - Top 5 Best VPN Review

Features

As Total VPN is new on the scene they don’t have a vast network of VPN servers compared to other providers. Total VPN do a good job of including all the features users have come to expect as standard from a competent VPN service provider. But it’s more about the speed, and Total VPN certainly delivers fast browsing speeds.

Global server network

Total VPN have started off with 30 servers worldwide, including 11 servers in North America, 17 servers in Europe and 5 in Asia. These servers are strategically located around the globe and the network is sure to grow in good time.

Operation across all devices

Total VPN is compatible with all the major operating systems, including Windows, Mac OS X, iPhone, iPad and Android, and a Chromebook app is currently in development.

Second-to-none VPN connections

Users can appreciate a solid array of connectivity, including PPTP, OpenVPN, L2TP/IPSec and IKEv2.

Three simultaneous connections

Total VPN allows three simultaneous connections to be used with a single account. This gives the users a better VPN experience with 99.99% uptime guarantee.

Unmetered Bandwidth

Total VPN provides unmetered bandwidth enabling you to upload and download content without any problems.

Zero-monitoring policy

Total VPN does not keep logs of any online activity, which means that subscribers can enjoy complete online freedom with this VPN service.

Privacy and Security - Top 5 Best VPN Review

Privacy and Security

As a new VPN provider, Total VPN impresses by delivering a solid and secure element to their VPN. Total VPN provides a secure connection between the user and the server, protecting users from cyber criminals, governmental surveillance and hacking.
The zero-log policy means that they only keep a record of the IP address. They really show their privacy power by keeping no logs of user browser history. The service boasts a solid 256-bit encryption that creates a secure tunnel when browsing.
The VPN provider stated it ‘uses technical security measures to prevent the loss, misuse, altering or unauthorized disclosure of information under our control. Such security measures include but are not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online.’
It’s worth mentioning the acceptable use policy. The following are not tolerated: Infringement of Intellectual Property Rights, Illegal Activities, Non-Personal Use and Sexual Exploitation of Minors. All very understandable

Pricing - Top 5 Best VPN Review

Pricing

There are two packages available from Total VPN, the free version and the premium version. The free subscription allows you to enjoy a free VPN without massive restrictions. The only set backs are the bandwidth and the data cap, but there’s no limit on how long you can use the free version for. It’s also a great way to test out the service before you commit to a paid version. The premium plan has unmetered bandwidth and data traffic at a cost of $3.55 per month (with 70% promotional discount) if you sign up to the annual subscription. The premium plan is well priced for what you get; you’ll also get peace-of-mind with a 30-day money-back guarantee. So you get to test out both versions and then pick the one that best suits your VPN needs.
Total VPN makes it nice and easy to conduct the transaction, offering plenty of payment methods. You can even pick from a range of currencies you wish to pay with, including US dollars, AUS dollars, CA Dollars, Euro and Pound Sterling. There are four different payment options for customers to pick from, including credit cards and PayPal.

Speed - Top 5 Best VPN Review

Speed

We found Total VPN to perform consistently when it came to speed. The overall speed was impressive, when using streaming services such as Sound Cloud and Netflix; it all ran smoothly without any issues, which is what you want in a VPN. It’s a good idea to test the speed for yourself using the free subscription service and then you’ll have the confidence to know that you’ll get great speeds when you’re using multiple tabs and speed-hungry programs. The download speeds were in the area of 4.86 to 5.10 Mbps, while the upload speed varied from 0.67 to 0.93 Mbps. These speeds do the job well and you can be sure that Total VPN performs without disconnections or any other unwanted speed problems. The connection will accommodate the vast majority of users’ needs when it comes to steaming content and everyday web use

Ease of use - Top 5 Best VPN Review

Ease of Use

Total VPN have taken the right steps to deliver a thoughtful design. It’s sleek and accessible in all areas, making it a breeze to new users to use. Subscribers can expect easy navigation, while the interface is clearly laid out in a user-friendly manner. The overall site makes it incredibly easy to use, but there are one or two things that can be improved. There’s no kill-switch or DNS leak protection, but it’s likely to appear soon since this is still a very new VPN provider. You also have to create an account and sign in before you can access the customer support and a few other features. I had no trouble getting it up and running, you’re even be presented with a world map to pick your VPN location.

Customer Support - Top 5 Best VPN Review

Customer Support

Total VPN takes their customers’ concerns very seriously. It offers multiple ways to contact them for any issues. Total VPN have 24/7 customer support, they are ready to answer and resolve customer issues. Total VPN has a live chat feature on their site which is really useful. You are prompted to type your name and email before commencing the chat.

Total VPN also provides a handy knowledgebase on their website containing setup guides, articles, tutorials and FAQs regarding the VPN service. The support ticket takes a little longer time compared to a telephone line. But the overall support is efficient. They also boast a social media presence on platforms including Facebook, Twitter and Google+, along with an informative blog. Overall, the customer support of Total VPN is very good

Verdict - Top 5 Best VPN Review

Verdict

As a whole, I was impressed with Total VPN. The service is still a bit behind when it comes to advanced features like a NAT firewall, VPN kill-switch and other special features. But its new to the game and has delivered in other important areas. The whole service is sleek, clean and streamlined for complete user satisfaction. We expect certain features to come into play as time goes by. I suspect the server number will grow too. It certainly beats expectations at this early stage with a great website and economical pricing, not to mention the free plan. The UK-based VPN does well with strong security and a reliable connection offering 256-bit encryption. The premium plan can be pricey but if you get in there at the right time you can take advantage of a significant discount. As it’s still building its reputation, this might be a good time to grab that discount. Who knows how long it will stay. At the very least, it’s worth giving the free plan a go!

Share Your View - Top 5 VPN Sites

Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

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Maria Novak
Our senior reviewer, Maria, has been tinkering with computers since a childhood spent in her father’s workshop. Her passion for technology – and her ability to explain complex concepts in an approachable way – is unequaled. She is a regular contributor to the Top 5 VPN blog.
COMMENTS
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  • Art Jensen

    I find TOTAL VPN difficult, hard to use. My TOTAL VPN Turns itself off constantly. I have to reset password 30+ times for it to connect. Tech support is usually sporadic and non-responsive to my inquiries as to why this happens. I am thinking of canceling TOTALVPN and changing over, unless I receive REAL SUBSTANTIVE HELP!!!!

    Reply
  • Doug

    Can I change the settings in my Cisco E4220 router to VPN and run the whole house on VPN ?

    Reply
  • Henry

    I just purchased a I7 6th generation Dell desktop with Windows 10 OS. If I sunscribed what would I need to do to make the system run ? Would I need to turn off any of my security features?

    Reply
    • Maria

      Hi Henry,

      It shouldn’t be necessary to change any of the security settings to run TotalVPN. You simply need to subscribe and download the Windows app. You can get started here.

      Maria

      Reply
  • Tom

    Maria,
    Has TotalVPN instituted DNS leak protection yet? I have found different references to it.

    Reply
  • Daryl

    Hi. I am looking at using a vpn to give me different ip addresses on different user accounts on windows, without having to constantly be restarting my router. This is in order to have multiple accounts with the same websites without them being linked by ip address. All uk based websites. Is this something i could do with your service? I m happy to pay for the premium service if this will work. Thanks

    Reply
  • Gary

    Bbc I player comes up domain error 1 any ideas please

    Reply
  • Sims

    can you P2P torrent with this VPN?

    Reply
    • Maria

      Hi Sims,

      TotalVPN doesn’t currently support P2P torrenting but they inform us that they are working to add the feature in the near future.

      Maria

      Reply
  • Mario

    My internet is 10 MB, with TotalVPN it go to 2 MB.
    TotalVPN don’t Unlimited Bandwidth

    Reply
    • Maria

      Hi Mario,
      Like most other VPN providers that offer unlimited bandwidth, the ultimate speeds you see using TotalVPN will usually be quite a bit lower than your top speed without. This depends on the number of users sharing the VPN server with you, among other things. However, you should easily get speeds fast enough to stream hi-def video and music. Unlimited bandwidth refers to the fact that TotalVPN doesn’t place any cap on the data.

      Maria

      Reply
  • Kelvin

    Hi – where is the info contained in order to access & try the free version of Total VPN? It’s not clearly indicated on the companies website. Thanks!

    Reply
  • WFDiddley

    I thought the UK requires logs? Did you check that?

    Reply
    • Maria

      Hi,

      TotalVPN does not log user activity or your personal info. It does log your IP and the time that you log onto the service – but this is common among almost all major VPN providers.

      Maria

      Reply
  • KWGridley

    What will this do to my 100 up and 100 down fiber isp ?
    Ken

    Reply
    • Maria

      Hi,

      Using any VPN service will have an effect on your down/up speeds. The good news is we found TotalVPN to be reliable when it comes to speed (around 5Mbps down), and it should give you more than enough for streaming media.

      We’d recommend giving it a go, especially as they offer a 30-day money-back guarantee. To get started, click here.

      Maria

      Reply

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