Hide.me Review

Customer Reviews
Overview - Top 5 VPN Review

Overview

Hide.me VPN is based in Malaysia and has been crafted by IT experts from around the world. The impressive tech team boasts security experts previously from multinational corporations and governments, so they know their game.

Hide.me prides itself on being one of (if not) the most secure VPN provider on the market. Relatively new, having launched in late 2012, the provider has emerged as one of the top VPN services thanks to its additional security and privacy, and access to restricted online content.

  • 29 VPN servers located in 23 countries
  • Up to 5 simultaneous connections
  • AES 256-bit encryption
  • Guaranteed no-log policy
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Features - Top 5 VPN Review

Features

Hide.me hasn’t skipped on the features, especially when it comes to security. This VPN service offers more security extras than most other VPN services, so users can maintain full control of their privacy. The VPN is loaded with incredible features that are easy to utilize and provide a whole new level of trust and peace of mind.

Multiple Protocols

hide.me supports:

  • SoftEther (128-bit encryption)
  • L2TP/IPsec (AES-128)
  • PPTP (128-bit encryption)
  • OpenVPN (AES-256 encryption)
  • SSTP (256-bit encryption)
  • IKEv1 (AES-256)
  • IKEv2 (AES-128)

The free plan users are limited to PPTP, L2TP, IPSEC (IKEv1 and IKEv2) and SSTP.

Allows Torrent Downloading

If you’re a premium plan user, then you can access torrents. Hide.Me’s premium plan users get a SOCKS proxy with port-forwarding for a faster speed when torrenting.

No Logging of Records

The hide.me VPN has been built to never log any user’s browsing activity and information. Hide.me doesn’t hold any customer’s IP address, phone number, name or other personal details. Hide.me only keeps a record of an email address of the user.

Free Anonymous Proxy

The hide.me service even offers a free proxy browser for all their customers. The proxy service enables users to access geo-restricted sites anywhere in the world.

Watch Global TV

Hide.me VPN also gives users access to global TV and videos from the likes of BBC, HBO, Netflix, Hulu and other popular streaming sites.

Device Compatibility

Hide.me supports Windows 8, Windows 7, Windows Vista, Windows XP, Mac OSX, iOS iPad, VPN iPhone, Android, Linux Ubuntu, Router, Windows phone 8.1 and Blackberry.

Privacy and Security - Top 5 VPN Review

Privacy and Security

Hide.Me has been certified completely log-free following an audit by Leon Juranic of Defense Code Ltd. Users never have to worry about data transfer logs again or their online activity at all. The strict privacy policy is reinforced thanks to hide.me offering a P2P file sharing option for the user. The company is also based in Malaysia which means it does not need to comply with foreign privacy laws.

Hide.me has even started publishing a transparency report of requests by authorities for information on users of their service and their responses, which simply say it does not keep logs.

The hide.me VPN service also boasts an unusually large number of protocols. With so much choice, the user can pick the best protocol for speed and security – we’d recommend OpenVPN or IKEv2. These use the very secure AES 256-bit encryption. What’s more, this highly secure VPN provider also offers dynamic port forwarding, which is a more optimal security solution than exposing ports of the customer’s device, it’s easy to set up too.

Pricing - Top 5 VPN Review

Pricing

Hide.me VPN services come in three different plans: Free, Plus and Premium, each offering a different level of service.

The free package provides all the main services with a stripped down capacity. It’s a great way to test the quality of the service but if you’re serious about security then you’d want to invest in one of the paid subscriptions. The premium plan (the most feature-full plan) is worth committing to as it allows 5 simultaneous connections and no data transfer limits.

The Premium starts from $11.67/month and the Plus starts from $5.42/month. You get a high-quality service for the price and users can find a discounted price pretty easily. Hide.me offers plenty of payment options too, including Bitcoin so you can really stay anonymous, not to mention all the other popular payment options.

Speed - Top 5 VPN Review

Speed

One of the stand-out positives of this VPN service is the speed it delivers – it’s truly fast. The impressive speeds are only available with the paid subscriptions. Users can expect a smooth streaming and downloading performance, making it a great VPN choice for torrent hounds and Netflix lovers.

The speeds are more than satisfactory across all operating systems and devices. The free proxy that hide.me provides to all their subscribers is even fast too. We didn’t come across any problems or any sort of downtime worth mentioning with hide.me. It really does impress when it comes to the speed, reliability and bandwidth.

Ease of use - Top 5 VPN Review

Ease of Use

The hide.me website is really well presented, with a sleek design and effortless navigation. The website provides easy to use setup guides that make it a breeze for users to get up and running. All customers need to do is install the basic client software and then they can get connected to the VPN network and start enjoying safe and secure web activity.

The client software is designed for ease of use, putting the VPN server locations right in front of the users for easy selection. Hide.me offers manual VPN connectivity for all operating systems. The OpenVPN protocol is easy to install but there are different protocols for a manual connection, such as PPTP, L2TP, IPSec, Cisco IPSec, or IKEv2, which will deliver the best results.

Customer Support - Top 5 VPN Review

Customer Support

The main form of customer support is via a ticket-based email help system. Users can expect swift replies, even at weekends, and the support response is very helpful and easy to understand. They have also recently implemented a Live Chat support feature, which is usually the most popular method for customers to get in touch. However, they only provide support in English or German.

The hide.me website features a number of tutorials, as well as a basic Frequently Asked Questions page which visits the most common customer issues. A community page forum where the Admins and developers are very active is also another good source of info. Overall, the support is pretty good, you can usually find the solution to a problem without having to contact them at all, the forums are that good.

Verdict - Top 5 VPN Review

Verdict

Hide.me VPN really stands out as it offers a truly anonymous internet connection. It really does get top marks for security, protocol and speeds, which is the core of any VPN service. It is probably the very best on the market when it comes down to security. The only downside is that the premium plan can be considered a little pricey. But if you’re really security-conscious then it’s worth the price.

Share Your View - Top 5 VPN Sites

Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

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Andrew Marsden
Andrew is an experienced IT consultant who specializes in internet security. Despite being much in demand by corporations across the globe, his passion for discussing the latest technology means Top 5 VPN users get the benefit of his vast knowledge and experience.
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Everyone has an opinion, and these days there are more and more ways to share that opinion with your family, friends, acquaintances and even strangers. Here at Top5-vpn we invite you to share your experiences with us and with the wider Top5-vpn community. Let us know your thoughts and your ratings and we'll publish it below for all to see and benefit from.

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    John

    Good day! Do you know if they make any plugins to safeguard against hackers? I’m kinda paranoid about losing everything I’ve worked hard on. Any recommendations? gkccebggaeakeecd

    Smithe302

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