Avira Phantom VPN Review

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Overview - Top 5 VPN Review

Overview

Avira, the antivirus company from Germany, has been offering a VPN client to download for some time now which allows users to move invisibly and anonymously through the network, to obfuscate their IP address, and to protect themselves against malware or hacks. This is especially important when surfing on a device using open networks, e.g., in hotels, coffee shops or other Wi-Fi hotspots that are not properly protected.

Avira’s Phantom VPN can be downloaded on mobile devices as well as on PCs and Macs, and it offers non-registered users 500 MB a month of free traffic. If you register free of charge on the Avira site, you will receive an additional 500 MB per month. The VPN client is mainly aimed at individual users and their personal devices and can securely connect in 20 different countries.

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Features - Top 5 VPN Review

Features

Easy to use & fast to install

Avira’s Phantom VPN Client can be downloaded from Avira’s website without registration. The VPN client is available for Windows, Android, Mac and iOS. Once the client is installed, it is very easy to use – simply click on “Save my connection”, and Avira will set up the connection.

Unmetered bandwidth

Highly optimized servers promise unthrottled speeds, which should mean no problems in streaming HD video and music from services like Netflix, HBO Go and Spotify.

Over 20 different server sites

The Settings feature allows you to specify the location of the server to be connected to. This allows users to gain access to content that is blocked in Germany, for example, by bypassing general geo-blocking. Server locations include Germany, Austria, France, Sweden, UK, USA and more.

Supports many common operating systems

The Phantom VPN Client supports Windows, Android, Mac and iOS without any problems.

Privacy and Security - Top 5 VPN Review

Privacy and Security

The VPN client uses an OpenVPN protocol to ensure the protection and privacy of users, which in contrast to PPTP is impossible to breach.

However, the company stores both the IP address and the traffic of their users on a server, which could be a problem for many users. Although the VPN client can theoretically be used without registration, Avira still gets access to the devices and data of their users.

In our opinion, this is not explained enough in the privacy policy of the company. Information regarding this subject is rather unclear in the Avira data protection statement, where it is indicated that anyone who installs a free version of the VPN client automatically agrees that his or her data is transmitted to Avira.

Such data includes the ID of the device, the operating system of the device, and the user name and the IP address.

Sending of diagnostic data can be deactivated in the VPN client under “Settings”, which is also advisable from a privacy protection standpoint.

Pricing - Top 5 VPN Review

Pricing

Up to 1 GB is available free of charge. If not enough, a premium membership is available with unlimited bandwidth.

The Avira Phantom VPN PRO offers two price options. Customers can get a monthly subscription for $ 7.95, which is payable monthly and can be terminated at any time. Alternatively, an annual subscription is available which costs $ 5.00 per month or $ 59.95 for the whole year.

Speed - Top 5 VPN Review

Speed

The VPN client connects to the selected server within three seconds, which is really fast. When it gets to larger data volumes, the connection sometimes gets a bit slower. However, the connection remains quick and easy, which makes streaming movies, videos and video games easy and with excellent quality.

Ease of use - Top 5 VPN Review

Ease of Use

Avira’s Phantom VPN Client is very easy to use. Mac users need to note that the VPN client is at the top of the task list and cannot be moved. To close the VPN client, click on the icon on the top since the window cannot be moved.

Downloading is done directly from Avira’s website. The interface of the VPN client is self-explanatory and connecting is very easy, taking just one click. Make sure that the VPN client is activated. If you only use the free 500 MB, make sure to stream a movie or download an app. If not, the 500 MB is very quickly consumed.

Customer Support - Top 5 VPN Review

Customer Support

Avira’s customer service is really friendly and caring. Since we had initial problems with the connection (it was not Avira’s fault, but related to the specific laptop that was used), the customer service really took care of us immediately, and worked very hard to solve the problem (which was not easy). The customer service is available via email, telephone and Twitter. The personal Avira service is only available for premium members. The Avira website also has a blog, community posts, and an IT lexicon which addresses many technical questions and offers advice.

Verdict - Top 5 VPN Review

Verdict

The Avira Phantom VPN Client is especially recommended for private users. Easy to use and free traffic of up to 1 GB are nice benefits. We think that the $ 7.95 per month subscription is a bit expensive and might not be necessary, especially since it is a bit unclear to which extent the privacy of the users is protected from Avira itself. But overall, it is worth to use the VPN client when being on the road, on trips and when using open networks in order to protect one’s data from external attacks.

Share Your View - Top 5 VPN Sites

Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

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Dilip Prashad
Dilip is a technology journalist and blogger, with an intuitive understanding of what makes a great piece of consumer software. He may speak tech as a first language, but he’s also an expert at breaking down even the most complex concepts in a way that anyone can understand.
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Avira Phantom VPN Review

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